Quality Policy

OS Trio Technology Sdn Bhd’s primary business objective is to deliver premier software solutions and services to customers that will enhance their business processes through technology, digitization and innovation. We strive to provide a high level of customer service thru the continuous human capital development with emphasis on company-wide operating procedures. We are committed to safeguarding and enhancing all our stakeholder’s value by ensuring all business activities are governed thru strict Legal, Risk and Audit assessments. We are also committed to constantly develop and build relationship and trust with our clients and partners, improve our Quality Management System by adopting and conforming to ISO 9001:2015 standard and other relevant requirements. Our Vision is to be a premier software developer, enterprise wide solution provider and shared services outsourcing player in the Asia Pacific Region.

The creation and application of a Quality Management System guarantees we can achieve the company vision by optimizing business processes and ensuring our products and services are of the highest quality. The OS TRIO Software Quality Management System is part of an overall company management system. This allows us to ensure our clients that a project will be completed at the highest quality level on time and within budget. We achieve high quality in each developed solution and exercise quality control at every stage of our proven development methodology. The OS TRIO Software Quality Management System guarantees the success of our projects.

To support and improve our Quality Management System, we have established an independent quality management department, which oversees our quality assurance procedures and our compliance to quality standards. All the processes that influence the quality of our solutions are documented, and the information gathered is constantly analyzed. We continuously improve and perfect our processes on the basis of this information and our overall project experience. Our staff includes highly qualified, trained experts with vast experience implementing projects in different industries.